Frequently Asked Questions

Have a question about IMARC? See the answers to some of our most frequently asked questions from sponsors, exhibitors and attendees here.

  • All powerpoint presentations are available for download to delegates upon completion of our feedback form which has been sent out to your email. If you have not received this seen this email please contact connect@imarcglobal.com

  • A select number of presentations that were recorded will be uploaded to IMARC’s YouTube channels in the coming weeks. These will be released across newsletters and social media between now and IMARC 2023.

  • Photos that were taken during the event are now available for you to download and share, these can be accessed here

  • Video interviews that were recorded by FoxiMedia will be ready by the end of November and uploaded to IMARC’s YouTube channels in the coming weeks. These will be released across newsletters and social media between now and IMARC 2023.

  • We are currently finalising all the numbers for this year and expect to release the 2022 Post Event Report by the start of December.

  • QR codes have been sent out as an email from Lüp Tickets its possible that this may have landed in your junk, or clutter folder. Please search your inbox for an email from tickets@lup.com.au and if you are still unable to find it please contact us on connect@imarcglobal.com

  • IMARC is a significant global mining event, attracting widespread media and community attention.

    It also attracts some groups in the community who take the opportunity to express their views on our industry through public gatherings and protest activity.

    We respect the right of people to express their views peacefully and respectfully and we welcome open and transparent debate about the future of our industry. 

    But we need to recognise and plan for the fact that there may be a level of community protest that seeks to disrupt the event.

    For further information, please visit: https://imarcglobal.com/safe

  • We are working very closely with our host partners in Sydney, including NSW Police and security agencies, to ensure the event is as safe, secure, and as accessible as possible for our delegates, sponsors, speakers - and of course for the many staff, contractors and suppliers who make the event possible.

    Appropriate security controls have been designed with relevant agencies to support the safety of attendees at the event. We are also increasing our communications with delegates to ensure you continue to receive regular, timely and practical information on any changes to access and to the event program itself.

  • As you know, IMARC is Australia’s largest mining event, attracting widespread media and community attention. It also attracts some groups in the community who take the opportunity to express their views on our industry through public gatherings and protest activity.

    We respect the right of people to express their views peacefully and respectfully and we welcome open and transparent debate about the future of our industry. But we need to recognise and plan for the fact that there may be a level of community activity around the Darling Harbour precinct that seeks to disrupt or otherwise draw attention to the event.

    There are a number of steps you can take to minimise your exposure to protest action.

    • DO NOT wear your name badge until you reach the front entrance of the IMARC Expo floor.
    • Try to avoid wearing any distinguishing items that will link you to the event, such as logos.
    • If you are offered any protest handouts, please accept and DO NOT dispose of them until you are out of sight.
    • Do NOT engage or debate or respond to invitations to converse with members of the public on your way to and from the event.
    • DO report any aggressive or threatening behaviour immediately to the many police that will be present of to the IMARC team.
    • If you feel uncertain or threatened in any way, please approach the nearest uniformed officer to request assistance to access the event. They are there to help.
    • If travelling with your own security staff, ensure you have liaised with the event security team ahead of your arrival.
  • The IMARC team will communicate with you in the lead up to and during the event, this includes providing you with real-time advice on any changes to the program and to access and security requirements. Please keep an eye on your SMS and emails for regular updates.

  • All registered attendees will have received an email from IMARC advising of the rescheduling of IMARC 2022. This email requires your action so if you cannot locate this email please contact us as soon as possible.

    If you are unable to make the new date, your registration can be transferred to someone else who may attend on your behalf.

    Alternatively, the full amount paid can be transferred to any upcoming event organised by Beacon Events, including future IMARC events.

  • After two years of disruption, including the impact on international travel and major events, the response to this year’s event has been overwhelming.

    Recently the opportunity to take the event to Sydney arose, enabling us to hold the event in one central location, and showcase bigger and better machinery and equipment than ever before. 

    A new location is an opportunity to present a global event that connects with new audiences, new delegates and new topics that reflect the complex issues facing the sector, including ESG, climate change and the decarbonisation of the global economy.

    ICC Sydney is an ideal location to present a global event that connects with new audiences, new delegates and new topics, right in the heart of Sydney’s Darling Harbour, with all activities taking place under the one roof across a huge 15,000m2 of space. 

  • The change of date was unavoidable given the other events already scheduled at ICC Sydney. We have sought to keep the dates as close to the scheduled dates as possible to minimise inconvenience for delegates, sponsors and speakers. 

  • If you are unable to make these new dates, please send us an email and your registration can be transferred to someone else who may be able to attend on your behalf, or the full amount paid can be transferred to any upcoming event organised by Beacon Events, including the next iteration of this event taking place in 2023.

  • With the industry returning to in-person events, and greater international travel freedoms, we are looking forward to welcoming industry back to the ICC Sydney for the International Mining and Resources Conference (IMARC).

    As such, the decision has been made to remove the virtual element of the coming event scheduled for 2-4 November 2022.

  • All registered attendees should have received an email from IMARC Customer Service advising of this change.

    Please contact connect@imarcglobal.com if you have not received this email so we can assist you with transferring to an in-person equivalent pass.

  • The health and safety of participants is our number one priority. We will be following all current government guidelines and implementing COVID-safe measures. For the latest information on COVID restrictions applicable to Sydney, and New South Wales, please visit the New South Wales Government Website (https://www.nsw.gov.au/covid-19/stay-safe/rules). 

    For further information on the measures taken by Beacon Events, you can review our guidelines (https://www.beaconevents.com/safety-guidelines/).

  • We have secured a number of discounted rates on nearby accommodation for all IMARC attendees. All IMARC attendees will receive access to these upon confirmation of their attendance.

    Please beware of unofficial companies trying to make contact with our participants to offer their booking services.

  • By hosting the event at the ICC Sydney, it allows us to pivot to larger spaces if COVID restrictions happen to change, so we can continue to put on an event in line with COVID-19 safety guidelines.

  • Provided the Client has paid in accordance with our payment terms, the Client may withdraw its participation at the Event for any reason provided 14 days’ notice is given before the Event is scheduled to be held. In the case of Client’s withdrawal, the full amount paid can be transferred to a future Event organised by Beacon. If the Event is cancelled by Beacon, then the Client will receive a full refund.

  • Current government regulations do not require proof of vaccination to attend the event. This advice may change at a later date, dependent on government regulations.

  • Current government regulations do not require participants to wear a mask at the event. This advice may change at a later date, dependent on government regulations.

  • The health and safety of participants is our number one priority, please be assured we will be following all current government guidelines and implementing COVID safe measures such as additional cleaning, social distancing and sanitiser stations throughout.

  • Please note that whilst we have implemented best practice security measures through our online platform provider, we still require your cooperation in this regard.

    We are asking all sponsors, exhibitors, and attendees to remain vigilant when replying to any emails received. Please ensure you only reply to verified & known email addresses.

    The most common security threat would be receipt of an email from a fraudulent account, commonly referred to as a Phishing Email.

    Examples of characteristics of a Phishing email include:

    • The email makes unrealistic threats or demands e.g.: reply now or your login will be cancelled
    • There is a catch e.g.: you may be asked to send money for expenses or fees
    • Poor spelling or grammar e.g.: replacing letters with numbers and symbols
    • A mismatched URL e.g.: ensure any hyperlinked addresses match the embedded link
    • You are asked for sensitive information e.g.: request for a password or credit card details

    If you believe you have received a "Phishing" email or link, please follow this procedure:

    • Do not click any link or reply to the email in question
    • Take a screenshot of the email you have received
    • Send an email with the screenshot attached to our security team via security@imarcglobal.com
  • Please beware of people offering to sell any of our event delegate lists, either for Mines and Money or IMARC. We would like to reassure you that we do not sell our data to third parties and that this is a scam. We urge you not to give out credit card details or other information to anyone contacting you offering to sell details of attendees to our events.

    For more information, please refer to our privacy policy.

    Pre-event please check IMARC for the most up to date security information.

    Note the only active websites for this event are:

  • There are various ticket options available for IMARC, ranging from free passes through to premium delegate passes.

    Click here for pricing and ticket inclusions.

  • You can register your interest in becoming a speaker by contacting us here.

  • All relevant information on becoming an AusIMM member can be found on the AusIMM website.

  • All relevant information on becoming an Austmine member can be found on the Austmine website.

  • Click here for more information on how the Victorian Government is helping companies in the mining sector.

Find out answers to Sponsors & Exhibitors frequently asked questions

  • Shell Scheme

    Walls:

    • Flush walling 2.4m high constructed using white PVC

    Fascia / Stand Signage:

    • Overhead fascia, on all aisle frontages
    • All open aisle frontages will have a printed fascia sign with stand number, company name and show logo

    Lighting & Power:

    • 2 x LED spotlights are supplied per 9sqm, mounted behind the fascia
    • 1 x single 240 volt / 4 amp power point per stand

    Flooring:

    • 1m x 1m tiles in Onyx

    Space Only

    A SPACE ONLY stand package means just that, you will need to provide your own flooring, walling, signage, lighting, and power. Please be aware that there is a build height limit of 4m.

    Exhibitors need to submit stand plans, risk assessment, stand builders details and site induction to the organiser for approval.

  • As a Sponsor, or Exhibitor you will have access to your own company dashboard, as part of our online platform. Your dashboard (a collaborative interface for your company and team) helps you edit your availability, view the requested appointments, and assign them to the appropriate sales representatives.

    At the Event: Your team will be able to download an app that can be used to scan a QR code on attendee badges at the event. Once the badge has been scanned you will be able to access their contact information via your online dashboard.

    Companies may choose to run a competition to promote attendees to scan, or simply request to scan the badge after speaking with prospective clients.

    Pre-Event: Before the event all sponsors and exhibitors will gain access to our online matchmaking and meeting platform. Your company will have a page where you can feature information about your company, including videos, brochures, company information and product overviews. On this page, attendees will be asked if they would like to book a meeting with you, or leave their virtual business card with one click of a button. All information shared in this way, will be accessible and downloadable in your company dashboard.

    Inbound: Attendees viewing your company page on our platform will be able to see who from your team is participating, and see available times for meetings, attendees can also include a message when requesting a meeting which you can then accept or decline.

    Outbound: You have access to the list of registered attendees before, during and after the event. You can search in different ways (via the search bar, tags, filters, and sub-filters). Artificial intelligence suggests the most relevant attendees for you to meet (according to your profile, your search criteria and your actions on the platform). You can target and pre-qualify the attendees and prospects you want to meet ahead of time and request to have an appointment with them at the event.

  • All sponsors and exhibitors will be invited to attend a call that will walk through the process of setting up your profile, if you are unable to attend this session, you can access a recording of this step-by-step video.