Frequently Asked Questions

Have a question about IMARC? See the answers to some of our most frequently asked questions from sponsors, exhibitors and attendees here. If you are unable to find the answers to your question, please contact us here.

  • All powerpoint presentations are available for download to delegates upon completion of our feedback form which has been sent out to your email. If you have not received this seen this email please contact connect@imarcglobal.com

  • A select number of presentations that were recorded will be uploaded to IMARC’s YouTube channels in the coming weeks. These will be released across newsletters and social media between now and IMARC 2023.

  • Photos that were taken during the event are now available for you to download and share, these can be accessed here

  • IMARC is a significant global mining event, attracting widespread media and community attention.

    It also attracts some groups in the community who take the opportunity to express their views on our industry through public gatherings and protest activity.

    We respect the right of people to express their views peacefully and respectfully and we welcome open and transparent debate about the future of our industry. 

    But we need to recognise and plan for the fact that there may be a level of community protest that seeks to disrupt the event.

    For further information, please visit: https://imarcglobal.com/safe

  • We are working very closely with our host partners in Sydney, including NSW Police and security agencies, to ensure the event is as safe, secure, and as accessible as possible for our delegates, sponsors, speakers - and of course for the many staff, contractors and suppliers who make the event possible.

    Appropriate security controls have been designed with relevant agencies to support the safety of attendees at the event. We are also increasing our communications with delegates to ensure you continue to receive regular, timely and practical information on any changes to access and to the event program itself.

  • As you know, IMARC is Australia’s largest mining event, attracting widespread media and community attention. It also attracts some groups in the community who take the opportunity to express their views on our industry through public gatherings and protest activity.

    We respect the right of people to express their views peacefully and respectfully and we welcome open and transparent debate about the future of our industry. But we need to recognise and plan for the fact that there may be a level of community activity around the Darling Harbour precinct that seeks to disrupt or otherwise draw attention to the event.

    There are a number of steps you can take to minimise your exposure to protest action.

    • DO NOT wear your name badge until you reach the front entrance of the IMARC Expo floor.
    • Try to avoid wearing any distinguishing items that will link you to the event, such as logos.
    • If you are offered any protest handouts, please accept and DO NOT dispose of them until you are out of sight.
    • Do NOT engage or debate or respond to invitations to converse with members of the public on your way to and from the event.
    • DO report any aggressive or threatening behaviour immediately to the many police that will be present of to the IMARC team.
    • If you feel uncertain or threatened in any way, please approach the nearest uniformed officer to request assistance to access the event. They are there to help.
    • If travelling with your own security staff, ensure you have liaised with the event security team ahead of your arrival.
  • The IMARC team will communicate with you in the lead up to and during the event, this includes providing you with real-time advice on any changes to the program and to access and security requirements. Please keep an eye on your SMS and emails for regular updates.

  • The health and safety of participants is our number one priority, please be assured we will be following all current government guidelines and implementing COVID safe measures such as additional cleaning, social distancing and sanitiser stations throughout.

  • Please note that whilst we have implemented best practice security measures through our online platform provider, we still require your cooperation in this regard.

    We are asking all sponsors, exhibitors, and attendees to remain vigilant when replying to any emails received. Please ensure you only reply to verified & known email addresses.

    The most common security threat would be receipt of an email from a fraudulent account, commonly referred to as a Phishing Email.

    Examples of characteristics of a Phishing email include:

    • The email makes unrealistic threats or demands e.g.: reply now or your login will be cancelled
    • There is a catch e.g.: you may be asked to send money for expenses or fees
    • Poor spelling or grammar e.g.: replacing letters with numbers and symbols
    • A mismatched URL e.g.: ensure any hyperlinked addresses match the embedded link
    • You are asked for sensitive information e.g.: request for a password or credit card details

    If you believe you have received a "Phishing" email or link, please follow this procedure:

    • Do not click any link or reply to the email in question
    • Take a screenshot of the email you have received
    • Send an email with the screenshot attached to our security team via security@imarcglobal.com
  • Please beware of people offering to sell any of our event delegate lists, either for Mines and Money or IMARC. We would like to reassure you that we do not sell our data to third parties and that this is a scam. We urge you not to give out credit card details or other information to anyone contacting you offering to sell details of attendees to our events.

    For more information, please refer to our privacy policy.

    Pre-event please check IMARC for the most up to date security information.

    Note the only active websites for this event are:

  • There are various ticket options available for IMARC, ranging from free passes through to premium delegate passes.

    Click here for pricing and ticket inclusions.

  • You can register your interest in becoming a speaker by contacting us here.

  • All relevant information on becoming an AusIMM member can be found on the AusIMM website.

  • All relevant information on becoming an Austmine member can be found on the Austmine website.

  • Click here for more information on how the Victorian Government is helping companies in the mining sector.

Find out answers to Sponsors & Exhibitors frequently asked questions

  • Shell Scheme

    Walls:

    • Flush walling 2.4m high constructed using white PVC

    Fascia / Stand Signage:

    • Overhead fascia, on all aisle frontages
    • All open aisle frontages will have a printed fascia sign with stand number, company name and show logo

    Lighting & Power:

    • 2 x LED spotlights are supplied per 9sqm, mounted behind the fascia
    • 1 x single 240 volt / 4 amp power point per stand

    Flooring:

    • 1m x 1m tiles in Onyx

    Space Only

    A SPACE ONLY stand package means just that, you will need to provide your own flooring, walling, signage, lighting, and power. Please be aware that there is a build height limit of 4m.

    Exhibitors need to submit stand plans, risk assessment, stand builders details and site induction to the organiser for approval.

  • As a Sponsor, or Exhibitor you will have access to your own company dashboard, as part of our online platform. Your dashboard (a collaborative interface for your company and team) helps you edit your availability, view the requested appointments, and assign them to the appropriate sales representatives.

    At the Event: You can hire a lead scanner from Lup to enable you to scan a QR code on attendee badges at the event. Once the badge has been scanned you will be able to access their contact information via your online dashboard.

    Companies may choose to run a competition to promote attendees to scan, or simply request to scan the badge after speaking with prospective clients.

    Pre-Event: Before the event all sponsors and exhibitors will gain access to our online matchmaking and meeting platform. Your company will have a page where you can feature information about your company, including videos, brochures, company information and product overviews. On this page, attendees will be asked if they would like to book a meeting with you, or leave their virtual business card with one click of a button. All information shared in this way, will be accessible and downloadable in your company dashboard.

    Inbound: Attendees viewing your company page on our platform will be able to see who from your team is participating, and see available times for meetings, attendees can also include a message when requesting a meeting which you can then accept or decline.

    Outbound: You have access to the list of registered attendees before, during and after the event. You can search in different ways (via the search bar, tags, filters, and sub-filters). Artificial intelligence suggests the most relevant attendees for you to meet (according to your profile, your search criteria and your actions on the platform). You can target and pre-qualify the attendees and prospects you want to meet ahead of time and request to have an appointment with them at the event.

  • All sponsors and exhibitors will be invited to attend a call that will walk through the process of setting up your profile, if you are unable to attend this session, you can access a recording of this step-by-step video.

  • Harry the Hirer (HTH) is IMARC’s official stand contractor.

    It is recommended that any additional furniture orders/upgrades to be booked via HTH.

    We are aware of IMARC clients being approached by a third party stand builder claiming to be affiliated with IMARC, please be aware that this is not the case. The only stand contractor that IMARC works with is HTH.

    If you're have any question or would like to discuss this with a team member, please contact operations@imarcglobal.com.

  • Hotel Map IMARC’s official accommodation provider, in addition we deal directly with the Novotel Darling Square, the Sofitel and the Sheraton Grand.

    Please beware of any third-party accommodation companies claiming to be affiliated with IMARC. The only one that IMARC deals with is Hotel Map.

    If you're have any question or would like to discuss this with a team member, please contact operations@imarcglobal.com.